Serving Charlotte, NC & surrounding areas (704) 816-0477
TECH SUPPORT, MADE HUMAN

IT support
that shows up.

When the computer freezes, the Wi-Fi drops, or the office printer quits, you need someone who can actually fix it. We're your local mobile IT support partner in Charlotte.

Tell us your IT issue Explore services
Residential & small business Onsite help across Charlotte
Network & Wi-FiConnectivity help
OPSREADY / SUPPORT
LET'S GET
YOU BACK ONLINE.
REPAIR•CONNECT•SUPPORT
Device SupportSetup • Repair • Deploy
REAL HELP. RIGHT WHERE YOU ARE.
14+ yearsHands-on IT experience

From a single laptop to the tech that keeps a small business moving.

WHAT WE DO

Tech problems?
Handled.

Practical, hands-on help for the technology you rely on every day. We explain the problem, work through the fix, and help you move forward with confidence.

01 / EVERYDAY IT

Computer setup
& repair

Slow PCs, software errors, upgrades, new computers, Windows setup, troubleshooting, and device migrations.

PC & laptopSetupRepair
02 / CONNECTIVITY

Wi-Fi & network
troubleshooting

Home Wi-Fi headaches, office connectivity, printers that won't connect, VPN issues, and network basics.

03 / OFFICE TOOLS

Microsoft 365
support

Outlook, Teams, OneDrive, user setup, mailbox assistance, account access, and day-to-day Microsoft 365 help.

04 / HARDWARE

Printers, scanners
& peripherals

Printer errors, print queues, connectivity, label printers, barcode scanners, and equipment troubleshooting.

05 / SMALL BUSINESS

Business IT
support

Onboarding, device deployment, troubleshooting, software setup, maintenance, and help for growing teams.

06 / ONGOING HELP

Flexible ongoing
IT assistance

Need more than a one-time repair? Ask about an IT support arrangement suited to your team's needs.

WHO WE HELP

Your space.
Your setup.
Our support.

You don't need an entire IT department to get reliable technical help.

Let's talk about your setup
01 — FOR HOME

Residential customers

One stubborn computer? Unreliable internet? A new device you need help setting up? Get clear guidance and practical fixes without hauling everything to a store.

  • PC & laptop troubleshooting
  • Home Wi-Fi and printer setup
  • Software and device assistance
02 — FOR BUSINESS

Small businesses

Keep your team productive with support for the devices, accounts, software, and network connections you use to run your business.

  • Employee onboarding & device setup
  • Microsoft 365 & office tech
  • One-time or ongoing support
OUR APPROACH

Getting help
should be simple.

Here's what working with OpsReady looks like. Straight answers, practical next steps, and support focused on your actual issue.

01

Tell us what's happening.

Call or email with a quick description of the problem, device, or project.

02

We'll talk through the plan.

We'll discuss the issue, available support options, and the scope before moving forward.

03

Get back to what matters.

We'll work through the troubleshooting, repair, setup, or next steps with you.

Chris Colon, founder and owner of OpsReady Solutions LLC
14+ YEARS IN ITReal-world, hands-on experience
MEET THE OWNER

Hi, I'm Chris.
Let's get it working.

I'm Chris Colon, founder and owner of OpsReady Solutions LLC. I bring more than 14 years of hands-on IT support experience to homes and small businesses throughout the Charlotte area.

Before starting OpsReady, I spent years as an onsite support engineer helping employees and production teams solve technology problems across multiple facilities. My background includes Windows computers, Microsoft 365, Wi-Fi and network troubleshooting, printers, barcode scanners, and the systems businesses rely on every day.

My approach is simple: show up prepared, listen first, explain the options clearly, and treat your technology like it matters—because it does.

CREDENTIALS & TRAINING
CompTIA A+Microsoft 365 FundamentalsITIL 4 FoundationQualys
CCChris ColonOwner & IT Support Specialist • OpsReady Solutions LLCGet in touch
GOOD TO KNOW

Questions?
We've got answers.

Don't see your issue here? Reach out. A quick conversation is the easiest way to see how we can help.

Do you come to my home or business?

Yes. OpsReady is a mobile IT support business serving Charlotte, NC and surrounding areas. Contact us with your location and what you need help with.

Can you help with a one-time computer problem?

Absolutely. You can reach out for an individual repair, setup, or troubleshooting issue without needing an ongoing support arrangement.

Do you offer support for small businesses?

Yes. We help with employee computers, Microsoft 365, printers, basic connectivity, onboarding, and other everyday business technology needs. Ask us about ongoing support options.

Can you help with printers and barcode scanners?

Yes. Chris has hands-on experience with office printers, Zebra thermal label printers, and barcode scanning equipment. Tell us the make, model, and symptoms when you contact us.

How much does a service visit cost?

Pricing depends on the type of work, location, and what's involved. Contact us with a description of your issue so we can discuss the scope and pricing before scheduling.

LET'S GET YOU READY

Let's fix the
tech headache.

Need help with a device, network, printer, or your business IT? Tell us what's going on. We'll help you figure out the next step.

Based in Charlotte, NC • Mobile service to surrounding areas
START HERE

How can we help?

Tell us what's happening so we can discuss the right next step.

REQUEST SERVICEDescribe your IT issueCALL US(704) 816-0477EMAIL USchris@opsreadysolutions.com

By appointment

Pricing depends on the service. Contact us for an estimate.

Residential and business inquiries welcome